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Unlike many car owners with beefs with Youngin’s Towing, Michigan Park resident Kevin Williams actually wanted the controversial company to tow his car. The Infiniti coupe had broken down on Pennsylvania Avenue SE, and he needed a wrecker to take it to a service station on Alabama Avenue SE. According to a court complaint, the driver hoisted Williams’s car and started off in that direction, then he ran into a parked van. The impact detached Williams’s front bumper and broke his signal lights.

Youngin’s offered to repair it for free, but then Williams waited more than three months for the car to be ready. When it was finally done, he says, the front signal lights were still out, cheap paint covered the bumper, the steering column was in pieces, and the ignition didn’t work. He says Youngin’s owner James W. Gee told him he had to pay to have the ignition fixed. When Williams didn’t like that idea, Gee pushed his inoperable car into the street. Williams couldn’t drive away until a Youngin’s mechanic took pity on him and got a key to start it.

“It looks like a real S-H-I-T-T-Y job,” says Williams, 29, who has become the most recent car owner to sue Youngin’s in D.C. Superior Court. “To get that type of service done and to go through that is really hurtful.”

Williams filed his complaint May 8. Five days before that, Youngin’s appealed the city’s attempt to revoke its license. Gee’s company is under fire from the Department of Consumer and Regulatory Affairs, which has already fined Youngin’s at least $4,000 for violations of the city’s towing laws.

Gee referred questions to his lawyer, Robert W. Mance, who said his client had no comment.