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Here’s what we know: Internet in our office is out, Comcast service is frozen across much of D.C., and a Comcast customer service rep tells our office he doesn’t know when it will be restored. A spokesperson for Comcast didn’t immediately return a call.

If you’re able to get online and dismayed that Twitter has suddenly become a ghost town, feel free to vent in these comments.

Update, 3:46 p.m. Service has been restored, says a Comcast spokesperson.