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There was plenty of buzz Wednesday after Marcel’s posted the receipt for a $32,800 bill (including a $10,000 tip) on its Facebook page with a note reading “a very good night for our Captains.” The post has since been removed from Facebook.
What gives? Restaurant publicist Simone Rathle says a staff member put it up, and chef/restaurateur Robert Wiedmaier wasn’t too happy about it. Rathle explains:
Robert Wiedmaier asked to have it taken down, because it has been a policy since the restaurant opened that we are to be discreet about personal matters with our guest. Marcel’s has a traditional approach to servicing their clientele and that is to respect their privacy. It is not the way Marcel’s does business and that was a mistake to have placed it on-line. Some things are just not made for public knowledge. Marcel’s does not ever want the guest to feel that his or her next dish or next glass of wine is the next tweet. That is not what Marcel’s is about at all. As quick as it went up it came down. There is more value in keeping all happenings in house then to make for public knowledge as the loyalty of the guest is their priority.
Washingtonian ran a poll on its food blog to ask what readers thought of the restaurant posting a big spender’s bill. The biggest number of respondents—43 percent—called it “totally classless.”
Photo via Facebook