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An article in the June 6 issue (The Needle) carried a note about a watermain break in Kalorama that apparently drove some residents of an apartment building to use Rock Creek as a makeshift bathroom. One small clarification: What broke was not a watermain, but a pipe inside the apartment building on private property. Had it been a watermain break, District of Columbia Water and Sewer Authority (WASA) crews would have repaired it promptly. WASA is not authorized to make repairs on private property. This incident was handled by a private plumbing company.

Nonetheless, WASA made every effort to be of assistance to the residents, the building’s owner, and the plumbing company during that particularly vexing weekend. Since WASA became an independent entity last year, we have put considerable resources into an effort to become known, through our actions, as an agency that goes out of its way to be responsive and helpful to its customers. We believe our efforts are being noticed and appreciated.

Manager of Public Affairs

District of Columbia Water and Sewer Authority